Why Are Customer Reviews Important To Us?
Over 90% of people check reviews before shopping/using a company, which is a huge portion. This is because potential consumers wish to know the experiences others have had, so they know what they are going into. Online reviews help everyone involved, be it the consumer or the business.
Customer feedback and reviews are important to us as we would like to know how and where we can improve. Even the smallest areas of constructive criticism help us to be better, for you and future customers.
Why Are They Useful?
Reviews also let potential customers understand our services and how we work as a company. They also help to show how trustworthy and reliable we are, which is a vital factor in deciding which removals company to choose. It is not unknown that once a customer moves with us and has a positive experience, it is likely that they will choose us again. This is because we become familiar to them and have earned their trust, which we believe is key.
We like to post our feedback here so that you and others are able to understand the responsibilities we take on. This is to ensure that all of our moves go as smoothly as possible, making it easy for all parties.