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Why Are Customer Reviews Important To Us?
Over 90% of people check reviews before shopping/using a company, which is a huge portion. This is because potential consumers wish to know the experiences others have had, so they know what they are going into. Online reviews help everyone involved, be it the consumer or the business.
Customer feedback and reviews are important to us as we would like to know how and where we can improve. Even the smallest areas of constructive criticism help us to be better, for you and future customers.
Why Are They Useful?
Reviews also let potential customers understand our services and how we work as a company. They also help to show how trustworthy and reliable we are, which is a vital factor in deciding which removals company to choose. It is not unknown that once a customer moves with us and has a positive experience, it is likely that they will choose us again. This is because we become familiar to them and have earned their trust, which we believe is key.
We like to post our feedback here so that you and others are able to understand the responsibilities we take on. This is to ensure that all of our moves go as smoothly as possible, making it easy for all parties.
Read Some Of Our Customer Comments Here:
So pleased with my choice to use Buzzard Movers for my recent move from Leighton Buzzard to Hythe, Kent. The whole process was smooth and professional from start to finish. Deane and the team were always very punctual for each engagement whether that was for the initial visit to provide a quote, followed by the efficient packing process and loading of the van through to delivery at my new apartment. The whole team were great and made the move the least stressful part of the whole moving home process.
Dean and his guys were fantastic they were quick, professional and there was no stress at all. They were also friendly. I would recommend them.
I haven’t moved for 21 years so I was understandably very stressed! Tony & Connor arrived on time, they worked without a break to pack the house into the lorry which meant carrying everything 100yds uphill to the car park. They packed the kitchen for me & not 1 item was broken or damaged. They were cheerful throughout even though there was a bit of a wait for keys. Unloaded everything into the correct room, positioned furniture where I wanted it & even managed to get my huge sofa in!! Deane was really helpful with an estimate & my numerous queries beforehand! Altogether made a stressful time go smoothly. Empty boxes were collected promptly as well. Thank you all so much for your help & patience, I will happily recommend Buzzard Movers to anyone. Great service, very good value & cheerful, friendly guys, what more could you ask for!!
Val Stratton
Thanks to Deane and the team for a very smooth move. Not a single scratch on a wall anywhere, and they accommodated my numerous changes of mind over where to put my furniture with good humour. Plus kept my belongings safe in storage for several weeks. Highly recommended.